We provide a range of services from infrastructure support to business process outsourcing.
Capgemini Leads the Field of Outsourcing
As a global organization, we use our infrastructure to help clients develop offshore capability, while our outsourcing services allow for quick responses to pressures on costs. Our expertise in compliance and validation ensures that all services are designed to meet the requirements of the regulatory bodies around the world. This extends to the use of “FDA ready” compliant delivery centers within our global network.
- Applications and Infrastructure Support Centers enable us to provide support across the globe in a single contract, with consistent processes and client support
- Off-shore and “Near-shore” Centers within the network also allow our clients to take advantage of low-cost support and development, within the overall framework
- Applications-specific services are tailored to provide specialist support for pharmaceutical sales and marketing systems as well as manufacturing solutions and global supply chain
- Support of legacy applications can reduce support costs for clients engaged in technology/applications refresh programs - either as a separate service to reduce costs and free up internal IT resources, or as part of our “Transformational Outsource” service, where we will take responsibility for the overall transition to new systems
All services are part of our rigorous “OTACE” quality assurance regime - where we work with clients to ensure that services meet the business expectations of “On Time and Above Customer Expectation.” We are the only company to publish our results and delivery track record.
Our Life Sciences Outsourcing offer is part of Capgemini’s Outsourcing Services.