Unicredit Tiriac Bank

| Client story

Capgemini participó en un proyecto de fusión que fue reconocido como todo un éxito.

“The project team, including Capgemini, has not only mastered the merger process
but also paved the way for a successful future of UniCredit Group in Romania.”

Andreas Gschwenter, COO, UniCredit Tiriac Bank

The Situation

In order to further expand in Romania, the former HVB Group—now part of UniCredit
Group—acquired Banca Comerciala Ion Tiriac (BCIT) and subsequently merged it with
its local subsidiary.

HVB Group needed a competent integration partner to spearhead the complete legal,
organizational and technical merger, which had to be accomplished within 10 months.

The Solution

Based on the positive experience in previous merger programs, Capgemini was again
entrusted as integration partner. In an exciting collaboration between the two
banks, the head office, the software provider WAVE Solutions, 3rd party providers and Capgemini, HVB Romania and BCIT have been seamlessly integrated
into one legal entity with one IT system.

In addition, new business strategy, organizational structure and business processes,
together with the Group’s international service standards, were rolled out.

A transparent project setup ensured a quick decision-making and escalation process,
while continuous change management activities provided stability and confidence.
Experience from previous merger projects helped overcoming difficult situations.

The Result

In spite of a tight time schedule and challenging conditions, the project was
successfully accomplished in ten months.

Already in the year of the merger, the bank as well as its clients reaped the
first benefits. The bank’s profit surged and KPIs showed considerable improvement.
Clients received access to state-of-the-art service standards in an enlarged countrywide
branch network.

Recognizing the outstanding work done, Capgemini and the bank were jointly recognized
by The Banker with the Technology Awards 2007 for the best back-office project
of the year.